COVID-19 PROCEDURES (September 2020)
- All clients will be asked about their health and recent travel history prior to getting onto the bus! (We may refuse any client if we feel that the health and safety of others is at risk)
- All clients must wear a face mask that covers their mouth, nose and chin at all times when on the bus and during tours with the group! (Clients must provide their own masks)
- Hand-sanitizer will be available on the bus (front and back) and all clients will be asked to sanitize their hands each time they enter the bus !
- Extra cleaning of common touch-points will be maintained on the bus!
- All clients will have two seats to themselves to assist with physical-distancing!
- Buses have the cabin air recycled through the HVAC system once every 2 minutes and there is a complete fresh air exchange every 10 minutes!
- On some buses there is a UV-C system (ultraviolet germicidal lamps) connected to the HVAC system which helps eliminate viruses, bacteria and mold in the air by 99.9%!
- Driver protective barriers installed!
- Physical distancing will be observed on all tours !
COVID-19 UPDATE (April 2020)
As per the order by the government of the Province of Ontario, our offices and all offices of non-essential services are currently closed until April 23rd and this may be extended.
We have been planning tours for international student groups since 1988. We have seen a lot of changes and faced a lot of challenges since that time. Safety has always remained one of our key ingredients to every successful tour. Our priority has always been the safety and well-being of our travellers and our staff.
The situation with the Covid-19 virus spread is changing on a daily basis and we take this very seriously and are watching the news constantly and monitoring the WHO (World Health Organization) and PHAC (Public Health Agency of Canada) websites for any new developments and updates.
While it is important to be wise and vigilant, it is equally important to not panic.
This is a world-wide pandemic and neither racism nor xenophobia will be promoted nor tolerated.
Canada is advising all travellers to avoid non-essential travel.
SYMPTOMS AND OCCURENCE
- The elderly and those with pre-existing medical conditions (diabetes, respiratory...) are the most susceptible to the virus.
- For the general public, symptoms include fever and coughing.
- A very high rate of those in the general public who catch this virus will have a full recovery.
PREVENTION, CONTROL AND CONTAINMENT
- For those who have symptoms we recommend that they report to an assessment centre in Toronto.
- If you are diagnosed with the virus it is important to subject yourself to self-isolation for at least 14 days.
- It is recommended that you wash your hands with soap and warm water for at least 20 seconds and that this is done frequently.
- Using hand-sanitizer is also recommended.When coughing or sneezing please cover your mouth and nose with a disposable tissue or into your arm.
- Carrying sanitizing wipes to wipe down common areas of use is helpful.
- Some people are using masks and gloves to limit their risk of catching the virus.
- Avoiding large crowds and keeping a distance of about 2 metres of personal space is recommended. Physical distancing is being enforced throughout Toronto. You may not be within about 2 metres of another person who does not live at the same address.
- People are asked to STAY AT HOME.
- When greeting somebody, you should not kiss or shake hands – avoiding contact is the best advice.
- Avoid sharing personal items that come into contact with saliva ... eating utensils, drinks, water bottles, towels ...
- Be mindful and respectful to those around you. The hope is that by following the above measures we will “PLANK THE CURVE” and reduce the increase rate of spread.
- All tours and activities are suspended until health authorities allow them to resume.
- We are also referring regularly to information as provided from world and national health organizations and international travel associations (i.e. The Student Youth Travel Association – SYTA) and will continue to update our Plan as further information becomes available.
Full refunds are being offered for those who purchased trips that departed from March 16th and onward.